How VoIP Can Save Your SME Money

An employee of an SME about to press a button on a VoIP telephone which has saved their business money

VoIP, or Voice over Internet Protocol, is a technology that allows you to make voice calls using a broadband internet connection instead of a regular landline. A lot of VoIP services also allow for video and conference calls. In recent years, the number of businesses using VoIP services has skyrocketed.

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One of the main reasons for this is that as well as being very flexible and easily scalable, VoIP can significantly lower the cost of communications and save SMEs money.

If your business isn’t yet using VoIP, you may be paying more than you need to for your national and international calls. Here, we take a closer look at how VoIP could help your SME lower the cost of communications.

Reduced Communication Costs

The reduced cost of communication is one of the key benefits of VoIP for business. If you use a VoIP system, you’ll no longer have to pay extra to make long-distance calls. A lot of providers offer a large number of inclusive minutes for free, making calls even cheaper, though you may need to pay extra for premium numbers.

Low Maintenance

As well as being more affordable to run, VoIP systems are also cheaper to set up and maintain. As everything is managed via specialist software, you won’t need to pay any regular maintenance fees. In most cases, your IT solutions partner will provide the phone system for your business, though you may need to purchase handsets for your team.


Another important benefit of VoIP for SME clients is that calls can be transmitted to any device, anywhere in the world. So, if you have team members working remotely, they can pick up incoming calls as if they were in the office. They can also make calls to clients that appear to originate from your business HQ.

In many cases, the voice quality on VoIP calls is better than it is on normal lines. So, even though your employees may be hundreds of miles away, the sound will still be crystal clear.


Scalability is important to most SMEs, especially those that plan to expand quickly in the coming months or years. If you select a Managed Service Provider, they’ll be able to talk you through your options when it comes to expansion. In most cases, you’ll be able to select a basic package initially and then add features as and when you need them. This ensures you don’t pay for services you don’t need.

More efficient, more affordable and more flexible than traditional communication systems, VoIP is a good option for SMEs that want to save money and improve flexibility. To learn more about how VoIP can save money, and about the services we offer, make a telecoms enquiry and speak to a member of our team today.

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