5: Over a Decade of Supporting a Growing Customer
Most of our customers have been with Vantage IT for many years, developing great relationships and growing together. One of our first customers, a Mil...
Average
Fix Time
27
Minutes
Average Phone Answer
Time By Human
5
Seconds
Guaranteed Response Within
4 Hours For Our In-Contract Clients
Vantage IT started life in 1990 when its founder, Steven Tarbox, resolved to defend small and medium sized businesses from the poor advice that some IT providers were offering. Most businesses do not have in-house expertise to run their IT – Vantage IT set out to help such companies and has successfully done so ever since.
Managed IT support providers are often the main source of advice for many organisations. When IT providers are not solely focused on delivering the most appropriate solution, customers suffer greatly. Steven witnessed the service being provided by others, so created a company with ethics and integrity at its core. Vantage IT was born.
Steven and the Vantage IT team has provided many small and medium sized businesses, charities and schools with trustworthy, high quality support and advice. This has enabled our customers to concentrate on their work while we ensure their IT systems run smoothly. Providing the best possible service and solution for our customers is still our sole focus and will continue to be.
During the past three decades the IT world has changed dramatically and continues to do so. As a result we are constantly updating and evolving our services. We have introduced our own cloud solutions such as Hosted Exchange, DataSafe Cloud Backup and PatchSafe Software Updates. We have even started a dedicated software development company called Vantage Softech, offering unique products and tailor-made, custom software, all following the company ethos of high quality.
In 2013 we moved to Vantage-designed, purpose-built offices which gave us the opportunity to create the ideal working environment for many years to come. Our internal systems are fully fault tolerant and the entire building benefits from a dedicated diesel generator backup. We can therefore continue to provide support and services to our customers in the event of a power failure.
With the time and money that has been invested in our infrastructure, Vantage IT is in an excellent position to provide you with the help you need. We are constantly evolving our service offering and would love the opportunity of supporting you as your company grows.
It is vital that you make cyber security a priority to ensure that your business is protected from threats. In this guide, you will learn about the different threats out there and how you can go about protecting your business.
The Complete IT Support Solution
For over 30 years Vantage IT has been acting as your own outsourced IT department, providing monitoring, proactive maintenance and support.
Most of our customers have been with Vantage IT for many years, developing great relationships and growing together. One of our first customers, a Mil...
When acting as an outsourced IT department to our customers, we have to be able to adapt to their changing needs to ensure their businesses expand and...
Vantage IT was contacted by a lady whose husband had recommended us for our high quality service, as we supplied and supported the computers at his or...