5: Over a Decade of Supporting a Growing Customer
Most of our customers have been with Vantage IT for many years, developing great relationships and growing together. One of our first customers, a Mil...
Ensuring the IT security of a computer network is vital for any business and when changes are made to networks, the implications must be understood.
One of our customers had grown very quickly and a friend of one of the directors, who had been employed to do various tasks, was also given the responsibility of looking after their computers, as he “knew about IT”. Prior to this, the systems had been successfully set up and managed by Vantage IT and were operating very securely and reliably.
Within weeks of his joining, internal security had been lowered giving all users access to previously restricted areas of the server; a highly limited visitor account was given normal user access; and even part of the server had been exposed to the entire internet.
The friend then left in a hurry and Vantage IT was asked to urgently return to check the systems. Within hours of receiving the call, our engineers were on-site and had locked down the immediate security threats.
Further work the next day secured other areas of concern, including rectifying incorrect access, improving backup procedures, resolving other security matters and recovering users’ missing data, to their great relief!
If after reading this case study you would like to find out how Vantage IT can help you, please contact us.
It is vital that you make cyber security a priority to ensure that your business is protected from threats. In this guide, you will learn about the different threats out there and how you can go about protecting your business.
Most of our customers have been with Vantage IT for many years, developing great relationships and growing together. One of our first customers, a Mil...
When acting as an outsourced IT department to our customers, we have to be able to adapt to their changing needs to ensure their businesses expand and...
Vantage IT was contacted by a lady whose husband had recommended us for our high quality service, as we supplied and supported the computers at his or...