HP Notebook Computer Battery Safety Recall

HP has expanded the battery safety recall that it announced in 2016 because additional batteries are affected.

Why is the Battery Recall Notice Being Issued?

The faulty batteries have the potential to overheat, posing a fire and burn hazard to customers.

What Products are Included?

Affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion Notebook Computers sold from March 2013 through to October 2016. The recall also includes batteries that were sold as accessories or spares, or provided as replacements through HP Support.

What Should I Do?

HP is asking customers to check their batteries and if it is found that you are using one of the models that will be recalled, you should stop using the battery immediately. Replacements will be supplied free of charge.

Please go to the HP website Safety Recall Notice for more details, or contact Vantage IT for assistance.

We can confirm that none of our customers are affected by this recall.