What Is a VoIP Phone And How Do They Work?

There is no doubt that being able to communicate effectively with colleagues, clients, stakeholders and customers is key for any business. The major way to go about this is via the telecoms network you use. While traditional landline systems have dominated this area for a long time, VoIP networks have become more popular in recent years.

But what is the purpose of VoIP and how does it work?


What is a VoIP Phone System?

In simple terms, these kinds of phones run via the internet. This is different from traditional telecoms systems which use physical landlines to operate. Standing for Voice Over Internet Protocol, these phones essentially deliver an online way to handle telecoms. With traditional Public Switched Telephone Networks (PSTN) and Integrated Services Digital Networks (ISDN) set to be switched off soon, VoIP will soon be the go-to option.


How Do VoIP Phones Work?

In essence, VoIP systems for small businesses or larger companies offer the same easy way to place, receive and manage phone calls as traditional systems do. The major difference lies in how VoIP phones use the internet to do this. Rather than calls being sent down landline networks, they are handled online and enable people to connect directly through internet-based technology.


What Benefits Do VoIP Telecoms Systems Deliver?

Due to using existing digital networks to operate, VoIP phones bring reduced infrastructure costs with them. This in turn means they can bring excellent cost savings to companies who use them. In short, VoIP phones come with very low-cost voice calls. It will certainly provide the ability to communicate at a lower price than traditional landline systems.

In addition to offering the same core service as regular phones do, VoIP phones are also packed full of extra features. This is particularly true when you think that these features were not previously available to SMEs on a budget. Along with all the standard functionality of a normal phone system, for example, VoIP phones also offer call diverts, instant messaging, international calls, voicemail to email, hold music and call recording. These kinds of phones also bring HD call quality to businesses and Disaster Recovery tech for reliable connections.


VoIP Phones For Business From Vantage IT

If you like the sound of what a business VoIP phone service can deliver to your company, get in touch with Vantage IT. Our range of IT services includes cutting-edge VoIP phones which can help your organisation run more efficiently. Give us a call on 01296 668966 today for more details.

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