More and more businesses are moving to VoIP to simplify their telecommunications – and this is hardly a surprise, given the significant cost savings and a vast array of available features. If you are not already using VoIP, there are lots of reasons why you should make the change now. If you’re unsure about the use of VoIP phones for SMEs or how to change to a business VoIP system, make sure to read on for everything you need to know.
Here are 3 signs you need to look into VoIP systems for businesses.
1. You’re Paying Too Much
Having a landline is expensive for businesses as it comes with both installation and ongoing line rental and maintenance fees. Plus, you have to pay for calls and any additional features you require. As such, a high landline bill is the first sign that you should switch systems. With VoIP, you make and receive calls over the internet, so you don’t require any expensive hardware and there are almost no maintenance costs.
2. Productivity Needs To Increase
VoIP offers so many benefits in terms of productivity, including enhancing mobility (employees can easily access their work phone from home) and improving collaboration (remote conferences can be held with clients anywhere in the world). What’s more, it offers a number of time-saving and service-enhancing features, like call monitoring, reporting tools, and VoIP whispering (particularly useful when training staff). If you think your employees’ productivity could be improved, changing to a VoIP system could be the best way to start.
3. Technology Is Out Of Date
Using a traditional telephone handset is not the only way to make calls. VoIP technology allows calls to also be made on a computer or with an app on a mobile phone. Calls can be transferred between desk handsets, computers and mobile phones while maintaining the call continuity of the VoIP telephone system. Having your team seamlessly working from multiple locations has never been easier.
When To Make The Change
Landlines are set to be slowly phased out. By December 2025, BT is planning to shut down all landline communications through PSTN (Public Services Telephone Network) and ISDN (Integrated Services Digital Network), which means that businesses can only interact with customers through the internet, which will need to be provided by a VoIP set-up. If you’re still using a landline, you will benefit from transferring your system over now.
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