Do you manage your IT internally? Have you considered outsourcing your IT management? We provide compelling reasons why you should!
Data stores continue to grow and more cloud services are being introduced. The consequence is that attempting IT management internally can be a false economy. With the introduction of so many cloud services, the nature of your data is more complex than ever. As a result, it is becoming increasingly difficult to manage. This is why companies are reaching out to managed IT support providers instead of attempting to manage their IT themselves.
Outsourcing support services is sometimes viewed with caution. However, there are considerable advantages to using an external IT provider which we have summarised below.
By outsourcing your IT to a managed service provider, you can expect to see substantial cost savings compared to employing a dedicated in-house technician or team. IT service providers typically charge a set monthly fee that covers all aspects of IT planning, maintenance and strategy. Additionally, an outsourced IT provider will be alerted to issues by carrying out regular system monitoring. This prevents minor complications developing into major problems affecting the smooth running of your organisation and causing severe cost implications.
The IT landscape is constantly changing and an effective IT support provider will be at the forefront of latest technologies. This enables the team to pool its combined experience from supporting businesses in various sectors. In contrast, an in-house manager or team would be less likely to see the range of IT issues. You would need to invest in the development of their skills with no guarantee they will remain with your company.
An outsourced IT company provides you with access to an entire team of experts whose skills and experience are constantly updated without any additional cost to you.
Service Level Agreement
Some SME’s simply use one IT manager that looks after the company’s general IT issues whenever they are in the office. What happens if this member of your team goes on holiday though? This could leave your business extremely vulnerable.
By outsourcing your IT support to a company like Vantage IT, you will benefit from a comprehensive Service Level Agreement (SLA) with guaranteed time frames for your IT issues to be investigated. Our team of IT experts are always on-hand 9am – 5.30pm Monday to Friday. If we can fix the issue remotely we will do this first to ensure a speedy resolution. On-site visit are also performed when required.
Utilisation of New Technology
IT service providers such as Vantage IT are continuously making investments in their technology, software and infrastructure which enables them to be as effective and knowledgeable as possible. When you outsource your IT support, you can leverage this investment and gain peace of mind that the new technology will be recommended whenever a benefit is seen for your IT systems. This can improve your IT’s reliability, security, performance and even ongoing costs.
IT security is paramount to any business. When this is not managed effectively by a team of IT professionals, your entire business could be at risk. If you have a data breach and you have not adequately protected your IT systems, your business can be issued with large fines under GDPR legislation. An outsourced provider will pro-actively advise and implement highly robust IT security solutions to dramatically reduce the risk of this happening.
Outsourcing your IT means you can increase your team’s productivity. You do not want unskilled team members spending time attempting to fix IT issues, or trying to specify new equipment. They can concentrate on their primary role instead. As a business manager you will have more time to focus your priorities on your business. This will consequently allow you to run your own business more effectively and avoid costly mistakes, such as purchasing inadequate hardware.
Outsourced IT support can significantly ease the burden on you and your business. With an efficient IT provider for your business, you can therefore enjoy hassle-free IT support services, expert help and useful advice. In a nutshell, outsourced IT companies can help you get on with doing what you do best – running your business. At Vantage IT, we invest heavily in our services, which are all designed to help your business.
IT Management from Vantage IT
Vantage IT can provide the IT Management you need for your business. We have a team of experts that will ensure your team receives the IT support they need. Don’t just take our word for it though, please view some of our testimonials to see what our customers think.
Please contact us to discover how Vantage IT can provide the assistance you require or if you simply need advice.